News Release: Hamilton, Bermuda, Sunday, March 24, 2019 – The Ministry of Tourism and Transport thanks the public for their patience and valued feedback on the new bus schedule. Please continue to email your comments to [email protected], where they will be logged and responded to. To report an issue by phone, dial 292-3851 and select the “dispatch” option. Also, go to www.gov.bm/bus to view and download the 2019 Bus Schedule to your desktop or mobile device.
The schedule was developed to address the shortage of available buses, eliminate bus cancellations and provide reliable service levels. Two primary changes as a result of the new schedule are a reduction in number and frequency of buses. The former schedule used 88 buses and the new schedule uses 56 buses.
Now a week into the new bus schedule, the overall performance has been good, and generally feedback has been positive. In the first week, the most pressing issue addressed by the DPT was insufficient capacity when travelling to the western end of the island, particularly around the 5:00 p.m. rush hour. To address this, DPT has deployed additional “sweeper” buses on routes with high demand.
Minister of Tourism and Transport, Zane DeSilva, stated: “Over the coming weeks, the operations team at the Department of Public Transportation will continue to monitor performance and make adjustments as issues arise. I would add, when emailing comments to [email protected], please include the date, time, location and bus route number. That would be most helpful.”
The Department of Public Transportation is committed to providing a quality, reliable public bus service that commuters, students, and visitors can rely on.