Seven participants in the recent Guest Room Attendant programme at Hamilton Princess & Beach Club were hired following the successful conclusion of the joint hotel intiative with the Bermuda Hospitality Institute and Government.
The two-week programme was a public-private collaboration with BHI and the Ministries of Education & Workforce Development, the Ministry of Economic Development & Tourism and the Ministry of Social Development & Sport.
An additional, optional week of practical experience was offered to those who wanted to participate.
The course covered the basic fundamentals and theory behind housekeeping and provided the participants with all of the information and skills needed to keep guest rooms clean, safe and well maintained at any Bermuda lodging.
Following completion of the mandatory two weeks and a written exam, successful participants will be awarded a Guestroom Attendant certificate from the American Hotel and Lodging Association.
Hamilton Princess & Beach Club hired five new Room Attendants and two new House Persons from the class.
Tim Morrison, General Manager of Hamilton Princess & Beach Club, said: “We are proud to be able to support this important training initiative with the Bermuda Hospitality Institute and the Government of Bermuda.
“Guest room attendants play an integral part in our guests’ experience and we are proud to welcome our seven new colleagues to our team.”
Education Minister Diallo Rabin said: “Government is committed to diversifying training and getting work programmes up and running to ensure that Bermudians are adequately prepared to be qualified candidates for employment in all sectors of the island’s workforce.
“We are very pleased with the success of this programme, which is a fantastic career pathway to become accredited. We extend our thanks to the Hamilton Princess for partnering with the Department of Workforce Development to undertake the practical training for the participants.”
Malika Cartwright, Executive Director of the Bermuda Hospitality Institute, added: “We are delighted with the progress of this programme, which has taught and inspired a new wave of Guest Room Attendants, who are a vital part of Bermuda tourism.
“They are expected to greet guests warmly and provide a first-class experience. We are grateful for the support of the Bermuda Government and Hamilton Princess & Beach Club who have made this course possible.”