Hamilton, Bermuda: October 31, 2019 – Members of the public are reminded to be wary of any e-mail claiming to be from a local bank that requests verification of online banking credentials or username and password details – as such e-mails are undoubtedly fake.

The latest example is a deceptive e-mail that provides a link for the recipient to verify their online Butterfield bank account. If you receive this e-mail, delete it –  do not click on any links or open any attachments.

These phishing e-mails are used to obtain personal information and other sensitive data and should be ignored.


From: BNTB_Admin@butterfieldgroup.com <BNTB_Adrnin@butterfieldgroup.com>

Sent: 30 October 2019 09:27

Subject: Verification Code Alert | Reference Number | 11035 – Butterfield Online

Dear Valued  Users,

Your online banking account  failed to propagate with our nameserver. 

Kindly follow the address below to authenticate your account to avoid blocking your online banking access within 24 hours or visit our branch near you.

Get Started Now

This can be used only once.

Please do not share this with anyone.

Kind regards,

Butterfield Customer Service

Reference Number is 11035.


The information contained in this communication from BNTB_Admin@butterfieldgroup.com sent at 2019-10-30 7:30:10 is confidential and may be legally privileged. It is intended solely for use by Account Holders and others authorized to receive it. If you are not an Account Holder you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.


In addition, residents are once again advised that personal information regarding banking details, dates of birth, addresses, phone numbers and computer access are valuable and that this information should never be relayed over the internet or phone to unknown persons.

Any incidents of suspected internet fraud should be reported to the Financial Crime Unit on telephone number 247-1757 or via the e-mail address fraud2@bps.bm.

Advice on how to avoid and report scams can also be found at https://www.gov.bm/how-avoid-and-report-scams.