Terming it a “modest increase”, Digicel subscribers will see an increase for their Broadband & Voice plans of $8, effective June 1, 2024.

Letters were sent out this weekend via email notifying Digicel customers of the increase.

Admittedly, Digicel said the price hike may not sit well with their customers.

“We understand that any price adjustment may raise concerns, and we want to assure you that this decision was made with careful consideration,” the company said.

“This adjustment is essential to ensure that we can continue providing you with the exceptional services and features that define the Digicel+ experience.

“It will enable us to invest in our network infrastructure, innovative technologies, and dedicated teams, thereby maintaining the high standards of service you expect from us.”

The letter continued: “Your continued support means the world to us, and we are grateful for the opportunity to serve you.”

But customers have the option to terminate the service.

“Please be aware that, in accordance with Clause 9.4 of the Terms and Conditions, should you wish to, you reserve the right to terminate your Agreement with Digicel Bermuda for your Digicel+ services at any time prior to the proposed change without incurring any early termination fees.

“Should you have any questions or require further information, please do not hesitate to contact us. You can reach us online at https://www.digicelgroup.com/bm/en, by phone at 441-500-5000, or in person at 46 Cedar Ave, Hamilton.”

In closing, the company said: “We thank you for your continued support by choosing Digicel Bermuda as your preferred telecommunications provider. We remain committed to enhancing your digital experience and meeting your communication needs with excellence.”