Digicel customers were informed of a $5 price increase effective April 1, 2024.

In a letter dated March 1, Digicel Bermuda CEO Liam Donnelly, said: “Regrettably, after thorough deliberation, we find it imperative to introduce a slight adjustment to our pricing structure. Effective April 1, 2024, there will be an increase of $5 to your Prime Ultra Bronze plan, from $115 to $120.

“We understand that any alteration to pricing may present inconvenience, and I want to assure you that this decision was made with careful consideration. This adjustment is necessary to ensure our ability to deliver the unparalleled speed, reliability, and connectivity that define Digicel Bermuda. It will empower us to continue investing in our network infrastructure and dedicated teams, thereby safeguarding the exceptional service experience you have come to expect.

“Your understanding and continued support during these challenging times are deeply appreciated. Should you have any inquiries or concerns regarding this adjustment, please feel free to reach out to us. You can find us online at https://www.digicelgroup.com/bm/en, contact us by phone at 441-500-5000, or visit us in person at 46 Cedar Ave, Hamilton.

“You have the right to terminate your services at any time.  Although, the terms as captured in the Terms and Conditions, section 5.4, apply when considering terminating service.”