As of today (Jan 6), the former main branch of Clarien Bank on Reid Street in Hamilton has been shut down permanently.

This after all primary client services moved online last year after nearly 20 years at that location – all this as a result of digital banking and automated banking services.

Clarien’s new location was moved to Point House on Front Street.

The pick-up site for pre-ordered cash, chequebook and draft collection has been moved from 19 Reid Street to Clarien’s 25 Reid Street facility, which is accessible through the Reid Street entrance. Take the elevator to the second floor.

A spokesperson said: “As with Point House, Clarien has invested in significant enhancements to the 25 Reid offices, creating a reimagined space designed to inspire collaboration within digital first facilities.

“In addition to being the new collection site for clients, the facility fosters a workspace centered around physical and mental awareness, innovation and teamwork with features including a wellness gym for the Clarien team.

Clarien Bank Services Effective January 6, 2023

Clients should continue to use Clarien iATMs, No Wait Deposit facilities, Clarien iBank, Digital Account Opening and Self Administration tools to conduct transactions and manage accounts at their convenience.

Point House, Albuoy’s Point

Monday – Friday | 8:30AM – 5PM

Personal Banking

  • 2 BMD iATMS and 1 USD iATM
  • Credit and Debit Card Collection
  • No Wait Deposit
  • Personal Banking Guidance with Personal Bankers
  • Digital Account Opening and Maintenance
  • Loans and Mortgages
  • Credit and Debit Card Applications
  • Personal iBank Enrolment

Commercial Banking

  • Commercial Banking Guidance with Relationship Managers
  • Commercial Account Opening and Maintenance
  • Commercial Lending
  • Payment Services
  • Corporate Credit Card Applications
  • Commercial iBank Enrolment and Set-up
  • Token Collection

Wealth Management

  • Private Banking
  • Asset Management
  • Family Office
  • Clarien Trust
  • Corporate Services
  • iInvest / iTrade / Brokerage
  • Listings

25 Reid Street, 2nd Floor

Monday – Friday | 9AM – 4PM

  • Pre-ordered cash, coin, draft and cheque book pick up
  • Draft collection

Clients are reminded that collection services are temporary and require associated fees. Digital services should always be leveraged, where possible. For additional information, please visit clarienbank.com.